Privacy & Cookies

Depending on how you use the website, we may receive contact details, enquiry content, account, order, billing and delivery information, together with technical request information such as IP address, device, browser and website activity.

Information may be used to operate and secure the website, provide customer service, process orders, arrange delivery, prevent fraud and comply with legal obligations.

Saved items are stored in local browser storage on the visitor’s device. ENORA TOKYO does not receive that list unless it is later included in an enquiry or order.

Information submitted through an enquiry or mailing-list form is used to respond to the request or provide the communications the visitor selected.

Information may be processed by approved providers supporting hosting, ecommerce, payment, email, shipping, security and customer service, including Shopify where its services are used.

Information sent to Customer Care may be handled in Japan and China, where the company and its operational support work, subject to appropriate legal and security measures.

Strictly necessary technologies may be used for website operation, preferences, security and checkout. Optional analytics or advertising tools, if introduced, will be subject to any consent controls required by applicable law.

Subject to applicable law, individuals may request access, correction, deletion or restriction relating to personal information held by the company. Identity may need to be verified and some records may need to be retained where required by law.

Privacy enquiries: [email protected]
Inoku Co., Ltd.
3-10-2 Kasugacho, Nerima-ku, Tokyo 179-0074, Japan